Privacy Policy
Effective Date: July 13, 2026
Privacy Policy
Allevius Clinic, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at www.alleviusclinic.com or contact us by phone or email. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
1. Information We Collect
Information You Provide
We may collect the following types of information that you provide directly to us:
- Your name, email address, and phone number when you contact us or submit an inquiry
- Appointment-related information submitted through our scheduling platform (Healthie)
- Any other information you choose to provide to us directly
Automatically Collected Information
We may also collect certain information automatically when you visit the Platform, including:
- IP address, browser type, and device information
- Pages visited and time spent on the site
- Referring URLs and general geographic location
We collect this information through standard web analytics tools to improve the performance and usability of our website.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule appointments
- Provide and manage your telehealth care
- Send appointment reminders and follow-up communications
- Improve our website and patient experience
- Comply with applicable legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Health Information
Any health or medical information you share with Allevius Clinic, LLC in connection with your care is governed by our HIPAA Notice of Privacy Practices, which is provided as a separate document. Health information is handled separately from general website data and is subject to stricter protections under federal law.
4. Third-Party Services
Our website and Platform use third-party services including:
- Healthie (scheduling and patient portal), subject to Healthie's own privacy policy
- Google Analytics for website usage analytics
- Hosting and infrastructure providers
These providers may have access to certain information solely to perform services on our behalf and are contractually obligated to protect that information.
5. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
Allevius Clinic, LLC
Attn: Administration
Phone: (276) 500-0338
Fax: (571) 200-2618
Email: info@alleviusclinic.com
Website: www.alleviusclinic.com